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We do our best to provide the best pictures and descriptions to minimize the need for returns.

A minimum of 20% restocking fee will be imposed on any returns not due to our error.

No items can be returned after 15 days of receipt of merchandise.

All returns will need an RA number (Return Authorization Number)
Please call us to get the RA Number.
1-877-926-4788

Note: When returning packages include a copy of your receipt and packages without an RA Number on them will no longer be accepted by our Returns Dept.

A service fee will be added to your return if not authorized by us.

***Shipping costs are not refundable being this is beyond our control***

We do our best to make sure there is no shortage in your order and have safe guards to prevent a shortage but if one occurs then you must contact us immediately within 10 days of receiving your merchandise at 1-877-926-4788 or we can't process your claim.
also see Help

***Failure to follow these instructions will render any claims null and void***

Our return policy is to keep costs to a minumum so we can pass this on to the customer.



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